Frequently asked questions

Open the cashier, choose an amount and confirm. The balance updates the moment the payment provider confirms the payment. Quick Lotto supports crypto payments; card and bank methods depend on your country.

Small withdrawals are processed automatically and typically complete within minutes. Larger withdrawals are reviewed by a person first, which can take up to 24 hours. Every withdrawal goes back the way the money came in wherever possible.

You bet on the outcome of an official lottery draw rather than buying a ticket from the lottery itself. Prizes are fixed odds, paid by Quick Lotto at the published rate per line — the winning numbers are always the official draw's.

Every bet on it is voided and the full stake goes straight back to your wallet — you do not have to ask, and it does not depend on why the draw failed. We may offer instead to carry your line to the next draw of the same lottery, with your numbers and prize table unchanged, but only if you agree to it. Taking the refund is always available.

A bonus must be wagered a stated number of times before it converts to withdrawable cash — the offer says whether that multiplies the bonus alone or your deposit plus the bonus. Progress comes from your real bets and shows as a bar in the cashier, and not every game counts the same: our own draws, Matka and crash count in full, while casino and sports games from outside suppliers count less or not at all. Cash is always spent before bonus funds, and a win goes back to each wallet in the proportion the stake came out of it — so a bet paid for entirely in cash pays back entirely in cash. While a bonus is being played through there is also a limit on the size of a single bet, stated in the offer terms.

Game outcomes come from the game providers' certified random number generators, and lottery results are the official draws. Every balance movement is recorded on a double-entry ledger (in INR), so every win and loss is accounted for.

You can set deposit, loss and session limits, take a cooling-off break, or self-exclude entirely from your account page. Limits take effect immediately; loosening one takes effect after a delay.

No. Each person may hold one account. Duplicate accounts are suspended without notice, and winnings and deposits on them are not paid out. Using extra accounts to claim offers again is bonus abuse — see the terms and conditions.

You must be at least 18 years old, or the legal gambling age in your jurisdiction if it is higher. Accounts are for one person and one person only.